Intellectual Property Policy

At Ohuhu, we fully respect the intellectual property rights of third parties and maintain a strict zero-tolerance policy toward counterfeit or infringing products.

We take proactive measures to ensure that the products we sell do not infringe upon any intellectual property rights. While we regularly review our product listings to identify and prevent potential violations, there may be occasions where infringements are not immediately detected. In such cases, we encourage intellectual property holders to contact us directly for resolution.

1. Eligible Complaints:

We accept complaints related to the following types of intellectual property infringement:

•     Trademark Infringement: Unauthorized use of a trademark that is identical or confusingly similar to your registered trademark on goods similar to those for which your trademark is registered.

 

•     Patent Infringement: Unauthorized use of a granted design or utility patent.

 

•     Copyright Infringement: Unauthorized use of copyrighted content or media (such as images, books, music, videos, etc.) or the sale of copyrighted works without permission.

 

•     Other Infringements: Any activity considered an infringement under applicable local laws.

2. Complaint Procedure:

If you believe your intellectual property rights have been infringed, please submit a Notice of Complaint to us via email at: support@ohuhu.com.

Upon receipt of your complaint, we will conduct an internal investigation. If your complaint is substantiated, we will take prompt action to address the issue.

3. Actions We May Take:

If an infringement is confirmed, we may take the following actions:

•     Remove the infringing product(s) from our website.

 

•     Contact the relevant parties involved (if applicable) to inform them of the issue and facilitate a resolution.

 

•     Cease the sale of any infringing products and, where appropriate, destroy any inventory in our possession that violates your intellectual property rights.

 

•     Suspend or terminate the relationship with any responsible parties (if applicable).

Cooperation and Reporting:

We encourage prompt reporting from intellectual property holders to help us resolve any potential infringements quickly. If you suspect any infringement, please reach out to us using the contact information provided above. We are committed to ensuring that we comply with intellectual property laws and resolving complaints in a timely manner.